GDPR Compliance Information

Last Updated: January 1, 2025

TundraRushGames is committed to protecting your privacy and complying with data protection regulations, including the General Data Protection Regulation (GDPR). This page provides information about your rights under GDPR and how we handle your personal data.

Note for Canadian Users: While GDPR is a European regulation, we apply similar privacy standards to all our users worldwide, including in Canada. Canadian users also have rights under PIPEDA (Personal Information Protection and Electronic Documents Act).

1. Data Controller

For the purposes of data protection laws, TundraRushGames is the data controller responsible for your personal information. You can contact us at:

Email: support@tundrarushgames.com

Website: tundrarushgames.com

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent (e.g., accepting cookies)
Contract Performance: To provide our services and fulfill our terms of service
Legal Obligation: To comply with legal requirements such as age verification
Legitimate Interests: To improve our services, prevent fraud, and ensure security

3. What Personal Data We Collect

We collect and process the following categories of personal data:

Information You Provide:

Account registration information (username, email address)
Age verification data
Communication and correspondence with us
Profile preferences and settings

Information Automatically Collected:

Device information (IP address, browser type, operating system)
Gameplay data and statistics
Cookies and tracking data (with your consent)
Log files and analytics data

4. Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information in a commonly used electronic format.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure ("Right to be Forgotten")

You have the right to request deletion of your personal data under certain circumstances, including:

The data is no longer necessary for the purposes it was collected
You withdraw consent and there is no other legal basis for processing
You object to processing and there are no overriding legitimate grounds
The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations:

You contest the accuracy of the data
The processing is unlawful but you don't want the data erased
We no longer need the data but you need it for legal claims
You have objected to processing pending verification

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing before consent was withdrawn.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at support@tundrarushgames.com with the subject line "GDPR Rights Request."

Please include in your request:

Your full name and email address associated with your account
A clear description of which right(s) you wish to exercise
Any relevant details or documentation to verify your identity

We will respond to your request within one month. In complex cases, this period may be extended by two additional months, and we will inform you of any such extension.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

Account Data: Retained while your account is active and for a reasonable period after closure
Age Verification: Retained for one year via cookies
Cookie Consent: Retained for one year
Communication Records: Retained for up to 3 years for customer support purposes
Legal Compliance: Some data may be retained longer to comply with legal obligations

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction, including:

256-bit SSL encryption for data transmission
Secure data storage with access controls
Regular security assessments and updates
Employee training on data protection
Incident response procedures

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or Canada. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses approved by relevant authorities
Adequacy decisions by data protection authorities
Other legally approved transfer mechanisms

9. Data Sharing

We do not sell your personal data to third parties. We may share data with:

Service Providers: Third parties that help us operate our platform (under strict confidentiality agreements)
Legal Authorities: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or asset sale

10. Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you. Any data analysis we perform is for improving our services and user experience.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children under 18. If we become aware that we have collected data from a child under 18, we will take immediate steps to delete such information.

12. Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:

Notify the relevant supervisory authority within 72 hours of becoming aware
Notify affected individuals without undue delay if the breach poses a high risk
Provide information about the nature of the breach and measures taken

13. Changes to This Policy

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated to users via email or prominent notice on our Site.

14. Contact Information

For any questions, concerns, or requests regarding GDPR compliance or your personal data, please contact us:

Email: support@tundrarushgames.com

Subject Line: "GDPR Inquiry" or "Data Protection Request"

Response Time: We aim to respond within 5 business days

15. Supervisory Authority

If you are located in the EEA and believe we have not addressed your concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.

Canadian users may contact the Office of the Privacy Commissioner of Canada:

Website: www.priv.gc.ca
Phone: 1-800-282-1376

16. Related Policies

For more information about our data practices, please review:

Reminder: TundraRushGames is a free social gaming platform for entertainment purposes only. No real money gambling occurs on this site. All gameplay is free, and winning here does not guarantee success elsewhere. This site is intended for persons 18 years of age. Play responsibly.

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